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Support and help for distance learners

Get in touch if you need help or would like to access one-to-one support.

Library Help is always on hand whenever you have a question. You may not get the same beaming smile you might at one of our information desks but you will receive friendly, timely and expert support from wherever you contact us. There are a variety number of ways you can get in touch with general questions or with your questions and you can go directly to our specialist eResources or and IT Services helpdesks.

One-to-one appointments

The Library offers one-to-one support with experienced staff on a wide range academic skills and specialist areas. This service is available as an online appointment if you are unable to come into the Library.

We offer online appointments on Monday to Friday, 9.30am–4.30pm (UK time). To request an appointment please email us on If you would like to book an online appointment, please state this in your request.