Support available
Students can access support for many IT issues from the Digital Support Services Team.
Please use Library Chat and Library Help, or ask a member of Customer Services if in the Library.
How we can help
The Digital Support Services team provide help for students with:
- support for personal devices such as laptops, tablets and smartphones;
- Microsoft 365 applications;
- installing University licensed applications;
- eduroam, Wi-Fi, Virtual Private Network (VPN) and Duo 2FA;
- IT account queries;
- connecting to email or other University services;
- technology support for Library PC clusters, group study rooms, teaching rooms;
- Library laptop and iPad loans; and
- general troubleshooting and guidance for library digital services.
Where to find support
The Digital Support Service team can assist both online and in the Library.
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Personal device support
We can provide support for personally owned equipment.
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