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Support available

Students can access support for many IT issues from the Digital Support Service.

Student support‌Please use Library Chat and Library Help, or ask a member of Customer Services if in the Library.

How we can help

Digital Support Services team provide help for students with:

  • IT account queries
  • connecting to email or other University services
  • support for personal devices such as laptops, tablets and smartphones
  • Eduroam, Wi-Fi and Virtual Private Network (VPN)
  • University licensed applications (including Microsoft Office 365)
  • Library PC cluster & printing support
  • Library digital services and equipment loans
  • general troubleshooting and guidance
  • HelpMeGetOnline service