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eResources Helpdesk

Expert help with using the Library’s electronic resources.

The Library’s electronic resources are key to your studies. We know how important smooth and easy access is to you and provide the help and support you need - wherever and whenever you need it.

Email support

Contact the eResources Helpdesk for help and support with accessing the Library’s electronic resources:

Telephone support

Telephone support is available 24 hours a day, seven days a week*:

  • Telephone: +44 (0)161 275 7388

You can also report any issues via Library Search. So if you find the resource you want but are unable to access it, simply click on the ‘Report a Problem’ button on the item page.

* Outside normal operating hours, telephone enquiries are handled by Northumbria University. Details supplied during the course of managing your enquiry will be stored and reported back to The University of Manchester who will offer further assistance, if required.