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Postal loans

About the DELIVER service

DELIVER is a postal loans service offered by Inter-Library Loans at the Main Library. The service aims to send library materials to students and staff of The University of Manchester when it is not possible, or convenient, to call into the library in person.

What can I request?

  • Photocopies of journal articles or book chapters, which you can keep. We will supply these to you from the Library's own stock or via the British Library 
  • Book loans from the Library's stock, which must be returned to the Library by you, and at your own cost

If you live in the UK, we can also provide you with loans of books which are not held by us, but which are available from the British Library Document Supply Centre.

Using Deliver

Request and pay

To use this service option, please print off and complete a Deliver request form (see below), or submit online by logging in to My Manchester and submit a request using the Deliver request form. You will find the form by going to the My Library tab, then Library Requests, and then Document Supply.

There is a charge of £5.00 (students and staff of The University of Manchester only) and payment can be made by credit card or by e-payments using My Manchester.

Printed forms can be sent by post to the address below. We aim to post your requested items as soon as possible. If we cannot satisfy your request, or if we require further information, we will contact you.

Please contact Document Supply on +44 (0)161 275 3741 or email us at for further information.

A downloadable request form is available:

You will need a PDF reader such as Adobe Acrobat (downloadable from Adobe) to view PDF files. PDF files open in a new window.

Request and charge to your School

Your School might choose to pay for your Deliver requests directly. 

If you wish to check whether your School operates such a scheme, please ask your School Administrator.

If your course is registered with the Deliver Service, your School Administrator should be able to provide you with the necessary code details.  Please add this code when you complete a Deliver request form.

Return the form(s) by post to the address given below.

Postal address

All Deliver items should be returned to this address:

Main Library Document Supply
The University of Manchester Library
Oxford Road
Manchester M13 9PP
United Kingdom

You are responsible for returning the loans on time and may incur charges for late returns or non-delivery of returned items.


Tel (+44) 0161 - 275 - 3741