Help and support
We are only able to provide online support at this time.
Help and support, including student IT support and the HelpMeGetOnline service is available online.
Library Help
Get in touch with us, track enquiries and search FAQs.
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Library Chat
Talk to us online via Library Chat 24 hours a day.
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A guide to using the Library for students.
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Accessibility
If you have any accessibility questions or requirements please get in touch.
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Electronic resources
If you’re having problems with an e-resource, contact the e-resources helpdesk:
If you’re a member of academic staff, contact your Academic Engagement Librarian directly if you need support.
Student wellbeing
The Student Wellbeing Desk in Main Library is open between 1pm and 4pm on Mondays and Wednesdays.
Library IT services
Our IT team offer help and advice on a wide range of subjects to both staff and students at the University.
Specialist Library Support
We provide expert support in specialist areas including reference management, copyright guidance, advanced searching, systematic reviews and Business Data.
Distance and off campus students
Distance learning, placement and part time students and University of Manchester students based overseas.