Where to find help
Visit our 'Library Help' portal to get in touch with us, track enquiries and search frequently asked questions.
Library Chat is the Library's online chat help service and is now available 24/7.
You can use Library Chat to ask for help on any Library related matter from inside or outside the Library.
You will find Library Chat on the right hand side on web pages.
There are service desks in all of the libraries. IT support desks can be found in the Main Library, Joule Library, and the Alan Gilbert Learning Commons.
Look out for these staff roving the floors.
They can help you find a book or help you with printing and photocopying.
They can answer most questions you may have or at least be able to help you find what you need!
Text us is a service available in the Alan Gilbert Learning Commons.
You can use this service to text for help with basic IT and printer enquiries.
Find out more about Text us.