Head of Marketing, Communications and Customer Services
Steve Winterson is Head of Marketing, Communications and Customer Services and a member of the Library's Leadership Team.
He has strategic responsibility for leading effective marketing and communications with the University community and promoting a consistent and continuously improving customer focused approach across our multiple sites and digital platforms.
As a member of the Leadership Team, Steve shares responsibility for the strategic leadership of the University Library ensuring that plans are realised efficiently and effectively.
Steve has extensive experience leading award winning marketing, communications and customer service teams in a variety of industries including health, financial services and retail. He is a Chartered Marketer with an MBA and post graduate diplomas from the Chartered Institute of Marketing (CIM) and Institute of Direct Marketing (IDM).
Steve has previously been a Governor at Blackpool Teaching Hospitals, a School Governor and a member of the CIM NHS Advisory Group.